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What do I do if my phone number or email already exists?
If your phone number or email address already exists STEP 1: Click on "Forgot Password" on our mobile or web app STEP 2: Select your recovery method channel (phone or email) STEP 3: Enter the OTP code that was sent to your selected channel STEP 4: ...
What if I am not available to receive my order?
If you are not available to receive your order, kindly contact the delivery agent on your mobile or web app through the "Track your order" feature on your home page, to reschedule your order for delivery, or contact customercare@grocedy.com. We will ...
Can my order be delivered outside Lagos?
No! We only deliver within Lagos and Ogun State for now, but we will be expanding our services to other parts of the country in due course.
What happens if I do not receive my order at the said time?
If your order has not been delivered within the time frame, you can follow these steps: Contact the delivery agent by using the contact information provided in the mail that was sent If you are unable to get in touch with the delivery agent, you can ...
How long will my order take to arrive?
We typically fulfill all orders within 3 working days, upon completion of payment of your plan. Your order will be processed for shipping. Any order placed after business hours on Friday or during the weekend/holidays will be shipped out the ...